Room count, occupied rooms, ADR, OOO rooms, F&B revenue, checkouts, stayovers, labor hours, short turns, consecutive-day exposure, and channel mix.
Hotel source stack
Each source has a destination, owner, and state.
| Source | Hotel fields | Decision use | State rule |
|---|---|---|---|
| PMS | Rooms sold, arrivals, departures, stayovers, OOO status | Rooms readiness, occupancy, room-type promise | Imported or reviewed before release |
| CRS / RMS | Rate, channel mix, pickup, cancel/no-show risk, comp-set inputs | Rate path, RevPAR, RGI, channel cost | Stale data cannot drive final move |
| POS / BEO | F&B revenue, covers, event load, BEO confidence | TRevPAR and event readiness | BEO gaps route to F&B owner |
| Labor / HK board | Housekeeper hours, front desk coverage, turn minutes, overtime | Operating readiness and staffing | Manager-reviewed if not integrated |
| People support | Short turns, consecutive days, support readiness, response counts, aggregate feedback state | Coverage support and people protection boundary | Aggregate response threshold required; no individual employee scoring |
| Maintenance | OOO rooms, critical tickets, safety readiness | Sellable inventory and guest promise | Critical OOO conflicts block release |
Mapping discipline
Autofill only what can be safely mapped. Ask for the rest.
Guest recovery posture, owner risk tolerance, BEO confidence, room-type promise, support plan, and memory approval reason.
Individual employee data, raw guest free text, protected scoring mechanics, and employment/adverse-action logic do not enter public exports.
CSV/PDF upload workflow
Fast intake, visible review, no silent document math.
Template headers cover rooms, rate, channel mix, F&B, labor, housekeeping, maintenance, actuals, and people-support fields.
Daily reports, BEOs, labor files, maintenance logs, and finance packets can travel with the decision record as evidence.
CSV values appear in visible inputs; PDF values require review before mapping. Missing or stale fields stay marked instead of guessed.